How do I report a lost or stolen card?
You can easily order a new card using the app.
Step 1: You should first make sure that your postal address is correct in the My Details section of the app.
Step 2: Tap Need help with your card?
Step 3: Tap one of the three options (damaged, stolen, lost)
You may be charged a small card replacement fee.
Alternatively, contact us locally or from overseas.
For Visa cards, visit Visa Global Customer Assistance.