Get what you want, sooner Enjoy $0 Application Fee2 for a limited time on all our personal loans*. *Conditions apply Learn more A home loan rate you’ll move for Lock in a fixed rate today! *Conditions apply. Learn more Help protect your family's future with an Ezicover insurance policy On acceptance your first month's premium will be waived.* *Conditions apply. Learn more Firefighters Mutual Bank is the bank dedicated to fire and emergency service employees, volunteers, and their families Australia-wide. Our products and services are designed to make day-to-day banking easier. more Running an ethical business. more Taking a holiday? Protect yourself from online scams with these tips. more RBA rate cut June 2019. more Tab Navigation Calendars Rates Calculators and tools Insurance Find out about our products ATM Calendars Calendars Calendars Get equipped with the latest shifts and pays calendars to get you where you need to be. 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You can submit your claim notification 24 hours a day, 7 days a week, whenever it suits you. It takes less than 10 minutes to complete the online claim form and, once we receive it, a friendly claims consultant will be in contact with you. Submit your claim over the phone Our claims hotline is open 24 hours a day, 7 days a week. Alternatively, you can call the claims line on 1300 555 030 8am to 6pm, weekdays or 9am to 3pm, Saturday and a friendly consultant will take you through the claims process. CTP insurance Compulsory Third Party (CTP) insurance Compulsory Third Party insurance (also known as a 'Green Slip' in NSW) provides cover for injuries that you might cause to other road users as a result of a motor vehicle accident that is your fault. Learn more Get a quote Retrieve a quote Third party insurance Third Party Property Damage Covers you for loss or damage to someone else's property caused by a motor vehicle accident which is partly or fully your fault. 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Learn more Get started today Home loans Home loans Choosing the right home loan takes time. That’s why we’re here to provide you with all the information you need, so that you make the right decision. Learn more Get started today Loans Loans Want to spoil yourself with a bit of a break? Perhaps it’s a car you need? Or you just need to get those debts under control? Our personal loans can help. Learn more Get started today We come to you Talk to a Business Relationship Manager Whether you are wishing to kick start your savings or find out more about joining us, we can visit you at a location and at a time that suits you. Learn more Web chat Web chat Web chat Chat with us live Web chat allows you to chat in real time with our staff about our website, general enquiries or for technical assistance regarding online banking. Contact us via web chat 8am to 5pm, weekdays (AEST/AEDT), excluding public holidays. Chat ATM Security tips Security tips Protect yourself from ATM threats Ensure that no one can observe you entering your PIN when using the ATM. To protect your PIN details, cover your hand when entering your PIN at an ATM. Be discreet when withdrawing cash at an ATM. If you believe an ATM looks suspicious or has been tampered with, do not use it. Important changes to the rediATM network Learn more Take the right steps to protect yourself News and helpful info Download our app Online security tips Banking FAQs How do I change my PIN? Calendars The Siren newsletter Apply to open an account As a member you'll enjoy... When you join Firefighters Mutual Bank, you’ll own a share in one of Australia’s largest mutual banks. This means, you're not just a customer, you're a shareholder who benefits from our profits with competitive rates, low fees and amazing products and services. 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