1800 800 225
Phone enquiries are available 8am to 7pm, weekdays and 9am to 3pm, Saturday.Our offices are open 9am to 5pm, weekdays.
There's never been a better time to secure your home loan* repayments for 2 years!
Wherever you are heading this Summer, or next, our Summer Stash account will help take you there.
Mobile banking just became easier. With our app you can access your accounts anywhere, anytime, quickly and easily. It's free, secure and simple to use and compatible with Apple™ and Android™ devices.
Get equipped with the latest shifts and pays calendars to get you where you need to be.
Choosing the right home loan takes time. That’s why we’re here to provide you with all the information you need, so that you make the right decision.
Compare all home loan interest rates
All our loans offer flexibility, no ongoing fees and competitive interest rates.
Visit our loans section to find out more, and compare the features and benefits.
View personal, car and travel loan interest rates.
Use your Credit Card for shopping, travelling overseas or even to consolidate other credit or store card debt.
View our Credit card interest rate
Compare interest rates on our Everyday, Savings accounts, and Term deposits.
Online Savings account
Reward Saver account
Cash Management account
Member Term Deposits
Quick and easy to use – our online calculators and tools will give you the information you need, in a matter of minutes.
Estimate the replacement value of your home or contents
Tools, planners and events to help you better manage your finances.
Provides cover for both your car and other people's vehicles and property. Comprehensive car insurance also provide's a range of flexible options such as No Claim Bonus Protection and Restricted Driver so that you can get the cover you want.
Get a quote
Retrieve a quote
If the unexpected happens, are your home and valuables protected? Get protection for your family's home by combining buildings and contents covers on the one policy.
Retrieve a quote
Get protection for your valuable belongings while you rent.
The fastest, easiest way is via the online claim form. You can submit your claim notification 24 hours a day, 7 days a week, whenever it suits you. It takes less than 10 minutes to complete the online claim form and, once we receive it, a friendly claims consultant will be in contact with you.
Our claims hotline is open 24 hours a day, 7 days a week. Alternatively, you can call the claims line on 1300 555 030 8am to 6pm, weekdays or 9am to 3pm, Saturday and a friendly consultant will take you through the claims process.
Compulsory Third Party insurance (also known as a 'Green Slip' in NSW) provides cover for injuries that you might cause to other road users as a result of a motor vehicle accident that is your fault.
Retrieve a quote
Covers you for loss or damage to someone else's property caused by a motor vehicle accident which is partly or fully your fault.
Same cover as above, plus your vehicle is covered for loss of damage by fire or theft.
An investment property needs to be appropriately protected. Insurance can give you peace of mind and confidence that your property will be looked after should something go wrong.
When it comes to helping protect your family's future the choice is easy. Put your life in good hands with Ezicover, Zurich Australia's online range of life insurance products.
Our accounts can help you take control so you have money for today, tomorrow and your future.
Get started today
The credit card with no annual fee.
Want to spoil yourself with a bit of a break? Perhaps it’s a car you need? Or you just need to get those debts under control? Our personal loans can help.
Whether you are wishing to kick start your savings or find out more about joining us, we can visit you at a location and at a time that suits you.
Web chat allows you to chat in real time with our staff about our website, general enquiries or for technical assistance regarding online banking.
Contact us via web chat 8am to 5pm, weekdays (AEST/AEDT), excluding public holidays.
Ensure that no one can observe you entering your PIN when using the ATM. To protect your PIN details, cover your hand when entering your PIN at an ATM.
Be discreet when withdrawing cash at an ATM.
If you believe an ATM looks suspicious or has been tampered with, do not use it.
Important changes to the rediATM network
Take the right steps to protect yourself
For our members in the Townsville region whose homes have been directly impacted by the recent floods, we are ready to assist with support to help you manage any of your financial commitments with us. Rest assured we’ll take the time to understand your situation and do our best to help alleviate any concerns, so you can concentrate on getting back to normal as soon as possible.
When you join Firefighters Mutual Bank, you’ll own a share in one of Australia’s largest mutual banks.
This means, you're not just a customer, you're a shareholder who benefits from our profits with competitive rates, low fees and amazing products and services.
It only takes a few minutes