Our story

Since 1968, Firefighters Mutual Bank has existed for one simple reason: to give Australia’s firefighters a fairer, more supportive way to bank.

We started as the Fire Board (NSW) Employees Credit Union - a small, member owned community built on a powerful belief: if firefighters banked together, they could build something that is better and fairer than the big banks. A bank that benefits them instead of external shareholders.

That belief still guides us today. We now support all emergency service workers and their families, and we remain proudly member owned. That means we answer to our members, not external investors. And it shapes everything we do.

That’s why we design our products, policies and support around what emergency service workers really need.

• Home loan assessments that take into account your regular overtime and allowances.
• Pause-for-cause loan repayment relief if you’re called to respond to natural disasters.
• Mobile Bankers who meet you at work, at home or over the phone.
• An Australian-based call centre, staffed by real people who take the time to listen.
• $0 monthly fees on savings and transaction accounts, so more of your money stays yours.

Firefighters Mutual Bank is part of Teachers Mutual Bank Limited - one of Australia’s largest member-owned banks.

Alongside Teachers Mutual Bank, Australian Mutual Bank, Health Professionals Bank and UniBank, we proudly serve more than 280,000 members across healthcare, education and emergency services.