Cards Help

Cards questions

  1. How do I report a lost or stolen card?

    Within Australia Call 1800 800 225. Outside Australia Call +61 2 9735 9111. For Visa ...

  2. What is Pays?

    We offer you a new easy way to pay with your device, all you need to do is load your Visa...

  3. How do I activate my card?

    You can activate your Visa Debit card in Internet Banking or Phone banking Phone banking...

  4. When will I get my new card when it is up for renewal?

    You can continue to use your existing card until the last day of the month stated on the ...

  5. What does interest free period mean?

    An interest free period is a period of time where no interest will be charged on new purc...

  6. Why are we moving from rediCARD to Visa?

    In April 2015, we commenced the conversion of rediCARDs to a Visa Debit card. - If you ON...

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