Cards Help

Cards questions

  1. How do I report a lost or stolen card?

    Report a card lost or stolen, or temporarily block a card through the Mobile App. Step 1...

  2. Credit card essentials

    Find out how you can apply and manage your Credit card. Learn mor...

  3. What is Pays?

    We offer you a new easy way to pay with your device, all you need to do is load your Visa...

  4. How do I activate my card?

    Activate your Visa Debit or Credit Card in Internet Banking 24/7. Step 1: Log in to Inte...

  5. When will I get my new card when it is up for renewal?

    You can continue to use your existing card until the last day of the month stated on the ...

  6. How can I control my cards in the Mobile App?

    You can change your card PIN, temporarily block your card, and stop a card and report it ...

  7. How can I decrease my limit or close my credit card?

    You can decrease your limit or close your card at any time, the easiest way to do this is...

  8. What does interest free period mean?

    An interest free period is a period of time where no interest will be charged on new purc...

  9. Why are we moving from rediCARD to Visa?

    In April 2015, we commenced the conversion of rediCARDs to a Visa Debit card. - If you ON...

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