How do I report a lost or stolen card? Talk to us Phone us Breadcrumbs Firefighters Mutual Bank Help Centre Cards Help How do I report a lost or stolen card? Hi how can we help you? Search Submit help search How do I report a lost or stolen card? Log in to Internet Banking Go to Self Service Select Manage Cards Choose the card Select Report Card as Lost or Stolen from the drop‑down menu Follow the prompts to complete the report