Are there any system updates or planned maintenance?
Due to system maintenance, our mobile apps, online banking, SMS banking and phone banking...
Why do I have to join?
When you join Firefighters Mutual Bank, you’ll own a share in one of Australia's la...
Book a Wills Service appointment
As a Firefighters Mutual Bank member, you have the opportunity to make an a...
Our offices and Contact Centre will be closed on national public holidays. State offices ...
What hours is your contact centre open?
Phone enquiries are available 8am to 7pm, weekdays and 9am to 3pm, Saturday...
What are your office opening hours?
Our offices are open 9am to 5pm, weekdays.
Phone enquiries are available 8am to 7pm,...
Can I get an insurance quote?
Whether you are buying your next set of wheels, wanting to protect your home or your fami...
How do I contact you from overseas?
All enquiries +61 2 9735 9225
You can contact us via web chat. Access web chat when...
Notify us of your travel plans
Follow these easy steps, and when you're done, check out our handy travel checklist to ma...