Online accessibility

We’re committed to making our online products and services accessible to all.

Accessibility

Our goal

We want to provide an inclusive experience for all our members and customers. Part of this is making sure we give everyone equal access to information, products and services we offer. We’re working towards meeting the World Wide Web Consortium’s Web Content Accessibility Guidelines version 2.1 (WCAG 2.1) at level AA.

This means we’ll continually deliver improvements to Internet Banking to meet everyone’s needs.

How we test accessibility

We test with a variety of tools and manual exploratory tests as recommended by the W3 guidelines1,2.

Some of the tools used include:

Share your thoughts

We welcome feedback on the accessibility of our website, internet banking and mobile app.