Protecting your privacy and security

For your safety:

  • we will never ask you to share personal, financial or account details publicly on social media
  • we will never ask for passwords, PINs or full account details via comments or direct messages
  • if your enquiry relates to your personal banking or account, we may ask you to contact us via secure channels such as phone, web chat or online banking.

If you believe personal or financial information has been shared publicly, please let us know immediately so we can assist.