Step 1: Log in to Internet Banking.
Step 2: Authorisation requests will appear in a drop down labelled ‘Authorisation Requests: For Me’ on the welcome page. Alternatively, you can navigate to ‘Self Service’ and select ‘Authorisation Requests’.
Step 3: From the welcome page, select ‘Authorisation Requests: For Me’ then ‘View All’.
Step 4: Select an individual payment request to review the details.
Step 5: After reviewing the payment request, enter a One Time Password if required, and select either ‘Reject Payment’ if you don’t want to approve this transaction or ‘Accept Payment’ if you want to approve this transaction.
Step 6: After approval, the payment will be processed according to the request.